GUNSMITHING FAQ

• How do I schedule an appointment?

            Our Gunsmith’s operate on a first come first serve basis. To get your firearm in the queue you will need to call first and our Gunsmith will let you know a date and time to best bring the firearm to them.

*If you are shipping an item to be worked on please call first and let us know your name, the company that is shipping it, date of arrival, tracking information(if you have it), the item that is arriving.

**Failure to follow this will result in the item being shipped back.

• What is the current wait time?

90 Days is our current wait time.

*Depending on the complexity of your project and availability of parts/tools wait times may vary.

We regularly try to purge our queue of basic jobs like:

• Sight installations
• Muzzle Brake installations
• Cleanings

*Pro Cleans, sight install, optic install, muzzle device install ( not including pin and weld) will take 2-4 weeks.

• How can I speak to a Gunsmith?

Our Gunsmiths are available by appointment only.  They are available this way as if they were available to speak to all the time it would cause a delay in work progressing. We do our best to provide excellent customer service but must balance this with our gunsmithing workload. If we are on the phone, computer, or sales floor then we aren’t gunsmithing.

You can reach us at 479-474-3434

Hours of operation:

Tuesday – Saturday 8am – 5pm

We are closed Sunday and Monday to allow our gunsmiths time to spend with their families.

• What if I can’t wait in the queue?

We do occasionally accept, at the sole discretion of one of our gunsmiths, expedited work. Costs will be determined based on the deadline and work to be performed.

• How much will my project cost?

Our Pricing Guide will give you a good idea of what certain work will cost. If your job isn’t listed, feel free to reach out for an estimate. While we try to always give accurate quotes. Please understand working on firearms is not a cut and dry process. Certain things are beyond our control and a more accurate picture can’t be formed until actually performing the work. We WILL contact you for authorization if your projects ends up being more expensive than originally estimated.

Reasons for this might be:

• Additional labor required
• Damaged
• Missing
• Broken Parts
• Safety/Functional issues

• How do I know if my Firearm is finished?

As soon as your job is completed we will call and notify you and set up a time for you to come by and pick up the Firearm.

If you have multiple projects check in with us, we will wait until they are all completed unless otherwise specified by you.

• What kind of Cleaning Services do you offer?

We do offer 2 types of cleaning services:

• Pro Clean:

Your firearm is broken down into its major components, cleaned, and oiled. This includes a safety and function check.

• DCOA:

This stands for Disassemble, Clean, Oil, and Assemble. Your firearm is completely disassembled, cleaned, inspected in detail, oiled, and then assembled. This includes a safety and function check.

We’re a full-service gunsmith shop offering firearm repair, restoration and customization with “Quality, Integrity, & Expertise”.